Pulse September 2021 | Page 8

SEPTEMBER

VOLUME 31 n ISSUE 8

PURSUING

Interstate Compacts Bring Big Changes to the Spa Industry

BY JOSH CORMAN

38

14

16

Connecting with Consumers Online in the New Normal
BY DANIELA CIOCAN
Revenue Management in the Spa Industry
PART TWO

42

48
Reveal Box
Step Into a New Season
Talking Talent
Industry Leaders Discuss Recruitment and Retention
BY JOSH CORMAN
BY JOSH CORMAN

22

Revitalizing Retail
BY JOSH CORMAN

28

Investing in Education
Member Approaches to Tuition Reimbursement
BY JAMISON STOIKE

PULSE . EXPERIENCEISPA . COM

6 PULSE n SEPTEMBER 2021