Universal Companies Inc .
Éminence Organic Skin Care
gold sPoNsors
Universal Companies Inc .
UNIVERSALCOMPANIES . COM
If you had to pick one key fact or insight about your business that you want customers to connect with , what would it be and why ? As the ultimate spa and wellness resource , we are a full solutions provider . We are able to provide support for everything from a full spa build to fulfilling a one-time need for a product . Universal Companies is the leading single-source global supplier to over 25,000 clients in the spa and wellness industry , offering a wide variety of products , supplies , equipment and education to help professionals manage and grow their businesses . Our customers come first . They always have , and they always will . Business is good when their businesses are better .
How does your brand continually work to connect with spas throughout the year ? We connect with spas continuously through a variety of ways . One of the ways is through our superior customer service . We are staffed by pros . Many on our staff , including our call center representatives , are licensed professionals . They possess an extremely deep knowledge of our products and practices and are always on the ready to help . Also , we publish the industry-leading Spa & Wellness Resource Book , which offers everything you need , right at your fingertips and are launching a cutting-edge ecommerce site which makes ordering and managing accounts a breeze for spas . Not only that , our digital content is packed full of helpful pro-tips and information .
Spas can connect to this content via our website and social media channels .
Product Spotlight Dreaming of the Perfect Locker Room ? Universal Companies has everything needed to bring your dream to life ! From planning to opening , equipment to supplies , we are your ultimate spa and wellness resource . We help make your locker room extraordinary and your clients ’ experience completely unique . As part of our Locker Room offering , our signature brand , Complete Pro allows you to amplify the shower experience with Complete Pro Premium Club Amenities . This collection of hair and body care , perfect for locker rooms in spas and fitness facilities , delivers quality at a competitive price .
Éminence Organic Skin Care
EMINENCEORGANICS . COM
If you had to pick one key fact or insight about your business that you want customers to connect with , what would it be and why ? At Éminence , we continuously focus on our purpose beyond profit . Our overall mission is to enhance your wellbeing naturally through extraordinary products and extraordinary service . We ’ re also committed to protecting the future of our planet through green initiatives , as well as educating future generations about the importance of organic farming and nutrition through our nonprofit , the Eminence Kids Foundation . We ’ re proud to be a Certified B Corporation , joining the global movement of companies using the power of business to solve social and environmental problems .
How does your brand continually work to connect with spas throughout the year ? Education is one of Éminence ’ s brand pillars and we ’ re committed to providing our award-winning training to each spa partner approximately four times a year . Training our spa partners in person this frequently allows us to stay in touch with our spas and provide the best possible service . Our education modules cover a diverse array of topics including product knowledge , massage techniques , home care sales and more . All modules are designed to help spas provide incredible treatments while boosting customer satisfaction and revenue .
Product Spotlight Ideal for all skin types , our iconic Stone Crop Masque excels in increasing the moisture content and health of the skin . Stone Crop , a succulent , is a healing plant used for centuries to heal a multitude of skin conditions and is the hero ingredient of one of our most-loved collections .
September 2018 ■ PULSE 81