“Make sure you understand your local codes and
permits. We often found ourselves waiting on an
inspection or permit, especially early in the project.”
—clivE McNish, general manager, glen Ivy Hot Springs
With the renovation now complete, Sundara has begun
promoting its new facilities using both social media and tradi-
tional methods. “Writers and reporters have added great
credibility to our campaign,” said Michel, “and our local
visitor bureau and state department of tourism helped spread
the word, too.”
Moving up
In a city as tightly-packed as Boston, Massachusetts, G2O Salon
+ Spa found themselves with a need to expand, but — unlike
Sundara — no where to expand to. For them, their renovation
plans necessitated a move to an entirely new building and
redesigning the space from the ground up.
Moving is nothing new to G2O, though. Over their nearly
25-year history, the spa’s continued growth has seen them
move twice after starting with just 5,000-square-feet of floor-
space in 1994. “It’s my belief that if your business isn’t always
moving forward, it will eventually just lose ground,” said Joyce
Hampers, founder and CEO of G2O Salon + Spa.
It’s that need for continued forward motion that led G2O to
move to its new, 17,000-square-foot space and capitalize on salt
therapy trends by building several salt-centric areas, including a
salt sauna and salt pod therapy room. They also added two
large lounges for relaxation, eating and socializing, and empha-
sized a spacious, two-story lobby area.
G2O chose a contractor with whom they’ve previously
worked, as well as an architect with prior experience designing
spas; both were vital to the success of the project, according to
Hampers.
Because G2O was renovating an entirely separate facility,
they were able to stay open and fully operational during the
entire process. This also allowed their renovation to move
quickly, with only nine months between the initial planning
(contInUED on PAgE 30)
glen ivy’s renovations focused on updating amenities like the locker
rooms and goco cafe.
28
PULSE
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September 2018