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International SPA
Association
MARION PHOTOGRAPHY STUDIO
“I’m only a man in a silly red sheet,
Digging for kryptonite on this one-way street.
Only a man in a funny red sheet,
Looking for special things inside of me.”
— Superman (It’s Not Easy) by Five for Fighting
2016 ISPA Conference & Expo General Session Keynote Speaker John Ondrasik
A
dmit it, we all have certain times when we wish we had super powers. I
can tell you for instance that, on days when the house is a wreck, the
laundry is piled up and my five-year-old decides to test every little ounce
of patience left, I secretly wish I can go to one corner and take a spin to have
Wonder Woman’s Amazon-like endurance to get through the tough days.
In the modern-day workplace, super heroes have another name: leaders. Have
you ever been “saved” by a co-worker who went above and beyond his or her duty
to help you resolve a customer complaint? Such co-worker, who displays exceptional leadership, is a modern-day super hero.
This year’s General Session keynote speaker Simon Sinek says real leaders are
those with genuine concern to put others’ need first above one self. In our interview
in Ask the Expert (page 68), Sinek stressed one important point: Leadership has
nothing to do with authority or position. How many times have we worked for
people whose words we follow because they are our bosses, but actions we won’t
emulate because they are not true leaders?
There are many examples of leaders within the spa industry and we’ve celebrated
many of them in this Pulse issue. There’s the 2016 ISPA Visionary Award recipient,
the late Aromatherapy Associates co-founder Geraldine Howard (page 42). There
are those who we honor this year with the ISPA Innovate Awards (page 26) who
lead by pushing the boundaries of innovation. And there’s Mont Albo Massage Hut
founder Dr. Nol Montalbo (page 16), whose rags-to-riches story speaks of
unwavering determination and hard work to succeed.
Like them, you can be a leader by finding your purpose in life. Passion is what
fuels your inner super powers to give back, to be selfless, to persevere and to lead
with a heart of service. Are you ready to embrace your innate super powers? Put on
that “silly red sheet”—unleash the hero in you.
—MAE MAÑACAP-JOHNSON, EDITOR
@ISPAPULSEEDITOR
6
PULSE
■
September 2016
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DREAM.
DISCOVER.
DO.