Pulse September 2016 | Page 70

ASK THE EXPERT SIMON SINEK BY MAE MAÑACAP-JOHNSON SIMON SINEK’S morning ritual includes being reminded by a note on his mirror that reads: “Today you will inspire people.” He does this because he thinks it’s important to be reminded daily of the “why” in life. “Being reminded helps set the tone for the rest of my day,” he says. The author of bestsellers like Start With Why and Leaders Eat Last—and his latest Together We Are Better—challenges us with new ways of thinking about our purpose and our definition of leadership. In this chat with Pulse, he gets down to the root of what true leaders should be. Pulse: How do you define innovation? Simon Sinek: Innovation is the application of technology or engineering to solve a problem. Simply adding a motor to something doesn’t make it innovative. P: You pointed out the need to start with “why” in any endeavor in life. Can you expound on this? S: The thing that keeps us inspired and gives us the ability to inspire those around us is giving people something to belong to, some purpose, cause or belief. Think about the excitement you’ve had when you had your first job out of school. After your fifth job or working in the same company for seven or eight years, it may not be as exciting anymore. The cause of excitement doesn’t have to be gone if the reason why we showed up is bigger than us. The reality is, what actually inspires human beings on a biological level is the feeling being involved on something bigger than ourselves, to contribute and feel valued and valuable, whatever that endeavor is. P: Of all the findings in your research about leadership, what stood out the most to you? S: That we don’t have a standard definition of what leadership is. Some people think leadership means rank or promotion, or being in charge. But there is a real definition of leadership and that definition is grounded in biology. Leadership is not about being in charge. Leadership is about taking care of those in our charge. It’s like being a parent. Everybody knows that being a parent is not about being the boss or making all the decisions. Being a parent is about being responsible for the growth of another human being. That’s exactly the same thing as leadership. P: It’s quite interesting that you use “family” as a metaphor in defining leadership, especially since “family” seems to be rather overused in today’s work environment. S: Yes, I hear a lot of executives who say their team members are their family. But are you really treating them like family? You don’t give up your child for adoption if he or she gets bad grades, do you? Instead, you get them a tutor. So why is it that when someone has performance issues, our immediate reaction is to lay that person off. Why don’t you get the person some coaching? Everybody has performance issues at work for all sorts of reasons. Maybe they are having struggles at home or maybe someone in the family is sick. So why is it that someone walks into the office and starts yelling, “This is the third time we’ve talked. If you don’t pick up your numbers, there’s not going to be a job for you.” How about saying: “This is the third time we’ve talked. Your numbers are still down. Are you okay?” We talk of big game, but we don’t act the same way. (CONTINUED ON PAGE 70) 68 PULSE ■ September 2016