54 ISPA OPEN HOUSE JW MARRIOTT TAMPA WATER STREET
61 SOUND OFF
9 ISPA ’ S NEW WEBSITE
2 From Your Chairman
8 ISPA News
9 Stay Connected
12 Member Perspectives Elevating the Guest Experience Through Retail
BY MAE MAÑACAP-JOHNSON
50 Pulse Points Window into the Workforce
BY JOSH CORMAN
54 ISPA Open House JW Marriott Tampa Water Street
56 Member News
BY NELSON LANE
59 Snapshot Survey
60 |
ISPA Foundation |
61 |
Sound Off |
62 |
Ad Index |
63 |
ISPA Headquarters |
64 |
End Notes |
ABOUT THE COVER
ISPA AND ITS MEMBERS are constantly looking for new ways to meet needs and be proactive in finding solutions that maximize the success of the spa industry . ISPA ’ s new website is ideally positioned to be a hub of industry news and resources moving forward .
COVER PHOTO SHUTTERSTOCK
PULSE . EXPERIENCEISPA . COM
OCTOBER 2022 n PULSE 7