ADDRESSING TALENT CHALLENGES THROUGH CROSS-TRAINING
BY JOSH CORMAN
FINDING , HIRING AND RETAINING QUALIFIED EMPLOYEES continues to be a primary concern for spa industry businesses , and many spa leaders have embraced a wide range of strategies in their attempts to overcome these ongoing talent challenges . Some spas are working more closely with local schools to source talent , some are re-evaluating candidate requirements and some are adjusting hours to better optimize revenues during high-demand periods .
20 PULSE n OCTOBER 2022