IN AN INSTA
Tech Takes a Spa Day
TECHNOLOGY HAS PLAYED an increasingly important role in helping spas operate efficiently over the past several years . While tech gadgets used to be frowned upon — and in some cases , banned altogether — within many spas , they are now frequently used to facilitate check-in , customize guest preferences , make payments and even control musical preferences during treatments .
This embrace of technology isn ’ t limited to just a few guest touchpoints , either . During the pandemic , many ISPA members have amped up their use of technology to aid operations and expand their spa offerings , in addition to implementing new guest processes that involved the use of their personal tech devices . As you scroll through ISPA member Instagram threads , you ’ ll see technology creatively woven into the offerings and experiences on display . Everything from tech-related treatment offerings to high-tech equipment , mobile apps and more are being showcased in interesting , thoughtful ways . Here ’ s a visual overview of how ISPA members are using Instagram to feature technology within their spas .
12 PULSE � OCTOBER 2021