A Day
in the Life!
by KELLy HEItz
& AmbER PHILLIPS
The life of a spa professional is a continuous cycle of daily
responsibilities that help make the spa world go round. Pulse
asks ISPA members to give us a sneak peek into their daily
lives to help us understand the roles they play and the
difference they make on a daily basis.
★ 12:30 pm Tweet, Facebook and Insta
some crazy-fun photos from the morning
sessions. #ISPA2017!
★ 1:50 pm Walk the Expo floor, assisting
exhibitors with anything they may need,
then remember you haven’t had any water
today.
★ 1:55 pm Fill up water bottle and chug!
★ 2:50 pm Channel inner IT goddess
and help an exhibitor fix their internet.
★ 3:30 pm Afternoon Professional
Development Session rehearsals, which
involves last-minute slide changes.
Speakers don’t always know how
to spell.
All joking aside,
★ 4:25 pm Ask attendee
The ISPA staff clowning around for Red Nose Day, a holiday that strives to
the ISPA Staff loves the
end child poverty.
to not climb on ISPA
excitement of Conference
Foundation Auction
he lights! The sounds! The food! involves frantically
week. If you ever have any
risers.
questions or need help with
The ISPA Conference & Expo is a calling missing
anything,
a
member
of
the
★ 4:40 pm Run to
speakers who
magical place, but behind the
staff is always there to assist
the restroom for the
might have had too
scenes, dressed in black, are 20 fast-
you. If you see one of us
first time today and
much Vegas fun the
talking, hard-working ISPA staff members
in a black IGNITE shirt,
stop and say hello!
enjoy some FarmHouse
night before.
who are working around the clock to
Fresh goodies.
make sure your experience is unforget-
★ 9:20 am Welcome
★ 5:15 pm Meet with catering
table. For the ISPA team, Conference is
ISPA members and attendees
team to go over completed day numbers
the culmination of a year of hard work.
to the General Sessions, which always
It’s a time for us to bond as a group, meet involves explaining why the room is so ice and prepare for next day. Then meet with
bell staff to collect left over Room Drop
and mingle with members we’ve been
cold.
bags, and check in with security to ensure
working with all year, and, yes, have a
★ 11:05 am After wiping tears from an
all ISPA areas are secure.
little fun, too. Here’s a glimpse into a
inspiring General Session, rush to the
★ 7:00 pm Double check all signage
typical day at Conference for an ISPA staff Expo floor to prepare for daily opening.
needed first thing tomorrow is in the
member.
★ 11:15 am Greet attendees as they
proper place before headed to dinner with
enter the Expo floor and watch as they
★ 4:45 am Stumble out of bed, take a
the ISPA team. Delicious food, drinks and
marvel at how we always seem to be in
deep breath and get ready for the day.
team bonding are the perfect way to wind
two places at once.
★ 5:30 am Chug a coffee while running
down the day.
to the Staff Office.
★ 12:00 pm Head to Staff Office to eat
★ 9:30 pm Head back to the room and
lunch
★ 6:00 am Full ISPA Staff Meeting to
soak in the fabulously humongous hotel
tackle important items and create a game
★ 12:15 pm Get a call to head back to
tub. Essential oils and bubbles are a must.
plan for the day’s events.
the Expo floor to tell an exhibitor about
★ 10:00 pm Dive into bed and prepare to
the no drone policy. That’s ok, super
★ 7:15 am Professional Development
do it all over tomorrow! n
heroes don’t eat that much anyways.
Session rehearsals, which inevitably
T
62
PULSE
■
October 2017