Pulse November/December 2020 | Page 71

Data Dive

THIS MONTH ’ S FEATURED STATS :
FREE GIFT WITH PURCHASE !
More than half ( 56 %) of all spas have offered a FREE GIFT WITH PURCHASE as a way to increase retail sales in 2020 .

Resource Partner Roundup

AS SPAS STRIVE FOR FLEXIBILITY in delivering retail items to guests , many resource partners are offering drop shipping to make that process smoother for their spa partners .
Nearly half ( 47 %) of resource partner respondents currently offer drop shipping , and a further 14 percent have plans to offer it in the near future . Additionally , most resource partners ( 90 %) don ’ t charge a pre-order fee when drop shipping , and nearly three-quarters
( 70 %) provide the service without requiring a minimum order amount .

FEATURED IN PULSE

Want to see your spa featured in Member Perspectives or Sound Off ? Answer the Pulse add-on questions at the end of the monthly Snapshot Survey and a member of the ISPA team may reach out to you about participating in an upcoming story .
NOVEMBER / DECEMBER 2020 PULSE 59