HOW TO
BY JOSH CORMAN
THE FIRST-TIME SPA-GOER
Spas around the world spent a significant portion of 2020 working to prepare for reopening . Grappling with the always-evolving challenges of the COVID-19 crisis meant implementing new sanitation protocols , rethinking budgets , streamlining the guest experience and , in many instances , simply finding a way to survive . Of course , the goal of all that hard work was to create the kind of safe , relaxing , rejuvenating environments that have led millions of people to make spa visits a core part of their wellness routines .
14 PULSE ■ NOVEMBER / DECEMBER 2020