Full-Time versus Part-Time Employees
Overview of the Spa Workforce
The August ISPA Snapshot Survey gives an overview of the current state of the spa workforce, specifically on
full-time versus part-time employees among ISPA members. Results show that spa members have increasingly been generous with time and benefits to both full-time and part-time staff members.
Forty-two percent of all spas require only 30 hours of work per week for a staff member to be considered
as full-time employee. Fifteen percent of respondents have cut the number of hours required for staff members
to meet full-time employment status. That was more than double the percentage of spas that increased the
required work hours for full-time status. Only one in 10 spas required a traditional 40-hour work week from
full-time employees.
One noticeable change in the general workforce has been the increase in contract employees, although
they remain a minority in the spa industry. In day spas, only six percent of staff members are independent
contractors, slightly below the number in resort spas.
ISPA members are also increasing the number of full-time and part-time staff members who qualify for traditional benefits, such as health and life insurance, sick leave and paid vacation time. Some spas are “thinking
outside the box” when it comes to staff benefits, and the open-ended responses revealed some thought-provoking initiatives such as personal finance coaching and incentives for staff to bike or take public transport
when traveling to and from work.
The monthly ISPA Snapshot Survey gives ISPA members the opportunity to participate in useable and relevant industry research. To receive the full monthly report, members must participate in the surveys.
Check your inbox for the next survey link!
November 2015
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