Pulse March / April 2017 | Page 22

MEMBER PROFILE
Above : Na Ho ' ola ' s lounge offers both sweeping views of the ocean and an incredible place to relax . Right : Na Ho ' ola ' s retail space features popular products from Eminence Organic Skin Care .
through exceptional discounts , and creates specialized treatments for guests visiting the resort for special events and celebrations . “ In December , for example , there is a popular marathon event in the area , and we have a limited-time Runner ’ s Thermal Heat Massage perfect for preand post-marathon running , which sells out each year .”
With Waikiki Beach being a popular wedding and honeymoon destination , Na Ho ’ ola Spa capitalizes on this market by introducing a wedding menu specifically created for the happy couple , the wedding party , or even the parents of the bride and groom , which includes a special thank-you gift from the couple . “ We selected treatments suitable and recommended for brides and weddingminded guests , like the Champagne Body Scrub , The Bridal Facial , and the Nanea-Stone Tranquility for Two ,” says Anderson . Marketing specifically to wedding parties and guests has had an immediate effect . “ As soon as we added the new wedding menu , it became the most viewed set of treatments on our website .”
Mixing Old with New Because Na Ho ’ ola Spa offers such a diverse range of treatments and experiences , the spa can satisfy the ever-changing trends of the industry . Anderson says she is seeing a rise in the desire for results-oriented treatments and targeted guest treatments involving relaxation , stress relief , and skin-care needs . These growing trends are also very much in-tune with the traditional Hawaiian teachings the staff learns from Dr . Yates . Anderson works hard to bring the scents and sounds of traditional Hawaii to guests , while making sure their retail offerings are modern . “ We try our best to incorporate local ingredients and work with local vendors to create treatments , as well as to introduce new retail items ,” she says . When it comes to resource partners and vendors , Anderson tries to bring all those aspects together . “ I enjoy working with partners who are interested in our business model , insightful , resourceful , and can meet our guest needs and wants .”

ABOUT THE SPA

Spa open date : April 2000 Square footage : 10,000 Number of treatment rooms : 16
Facilities / amenities : Relaxation area overlooking the Pacific ocean , locker rooms , dry saunas and a retail area
Signature treatment : Lomilomi
Product line used : Éminence Organic Skin Care
Address : 2424 Kalakaua Ave , 5th Floor , Honolulu , Hawaii
Website : nahoolaspawaikiki . com Phone : 1.808.237.6330
Facebook : Hyatt Regency Waikiki Beach
Twitter : @ NaHoolaSpa
The Na Ho ’ ola Spa brings the best of both worlds to Waikiki Beach . “ As a Hyatt Regency resort , our goal is to provide a fabulous destination for guests when they are not home . At Hyatt Regency and the Na Ho ’ ola Spa , we say ‘ it ’ s good not to be home .’” n
20 PULSE ■ March / April 2017