conversations
(CONTINUED FROM PAGE 22)
P: How can a spa leader create an environment that would make them a
catalyst for brilliance?
B: Put away the microscope of what didn’t
happen yesterday and look through the telescope of what can happen tomorrow.
Realize that there will come a time when
you will have to break with the old to
embrace the new, to let go of what is comfortable and convenient in order to grow
and expand.
“Meaning-making” is a central function
of leaders, and purpose gives coherence to
the organization. I believe that “meaningmaking” is understanding what makes your team members
tick and creating an environment where trust is the emotional
glue of all relationships.
GET A LITTLE TASTE of Bailey’s
inspiring message. Visit digital Pulse on
experienceispa.com and click on his video.
P: Who is your definition of a brilliant leader?
P: It’s time for a second career. What would be your next
B: Mother Theresa, [Mahatma] Ghandi, Steve Jobs, Nelson
Mandela, and Margaret Thatcher.
move?
B: Answer four of the most important questions…
● What would I do if I knew that I couldn’t fail?
● What would I do if no one paid me to do it?
● What would make me come alive?
● What is the ideal environment that I need to be brilliant?
P: What is the most important professional mistake
you’ve made in the past?
B: Stating that I wanted to be chairman & CEO of the Walt
Disney Company which was printed in page 12 of Florida
Business Magazine’s February 2002 [issue].
SIMON T. SAYS… Creating
a brilliant future is when you stop
whining and complaining about
the economy, and decide to grow
the economy of your mind. It is
when you reset your internal thermostat to being brilliant [that you]
watch your life rise to the new
temperature.
24 PULSE
■
September 2012
P: What inspires you?
B: When I receive emails [from attendees] that say:
“Since our amazing session with you, I’ve been living the four
values and focusing on my core motivator (integrity) to be
brilliant. Thank you for coming to Guatemala. I have shared
your presentation with my husband and children. We are now
all learning how to release our brilliance.”
P: How do you live the spa lifestyle?
B: I get bi-weekly manicures, monthly pedicures and quarterly
facials and massages. ■
READY TO MOVE FROM AVERAGE TO BRILLIANT? Be inspired
with Bailey’s Masters Session, slated from 2-4 pm on Sunday,
Oct. 14 at the 2012 ISPA Conference & Expo. Registration fee:
US$75 (not included in Conference Registration). Only
Conference and Expo attendees may register for the Masters
Session. Go to ispa2012.com to register today.