Pulse Legacy Archive September 2012 | Page 14

experienceispa.com
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IN EVERY ISSUE

2

From the Chairman

8

Pulse Preview

14

Pulse Points

16

Member Profile: The Miraval Life
in Balance Spa with Clarins
Bringing the Best of Both Worlds
BY CHRISTINE SCHILLING

22

Conversations: Masters Session
Speaker Simon T. Bailey
BY MAE MAÑACAP-JOHNSON

26

Member News
Cool happenings and newsworthy

26

events from ISPA members
BY CHRISTINE SCHILLING

40

Ask the Expert: Prof. Kellie A.
McElhaney, faculty director of the Center
for Responsible Business at the Haas
School of Business at the University of
California, Berkeley

52

ISPA News

56

Snapshot Survey

63

What’s on Your Desk?
JESSICA TIMBERLAKE
Spa Director • The Spa at Laguna Cliffs •
Dana Point, California

64

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40

End Notes

ABOUT THE COVER
Partnership is often an uphill climb as it involves a deep commitment from both parties to help and support each other. But, no
matter how hard it is, the peak is often not too far if we learn to
work together. This Pulse issue shares best practices and stories
from partners who, together, have made the climb to success.
COVER PHOTO © SHUTTERSTOCK

12 PULSE

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September 2012