member profile
EFOREA: SPA AT HILTON
Launching a Global Spa Brand
“Guests who have a spa experience when staying with us generally score us
approximately 10 percent higher in our guest satisfaction survey than guests who
do not enjoy the spa,” Webster says. “This shows how important the eforea spa is
to our hotel as well as the overall experience that we offer to our guests.”
12 PULSE
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October 2011