Upcoming ISPA Webinars
JANUARY 12, 2012 Leading a 5-Star Service Team: What Does it
Take to Lead a Team of Service Superstars? with Bryan Williams
FEBRUARY 16, 2012 Rock the House with Retail Sales with Carol Phillips
ALL WEBINARS BEGIN AT 2 P.M. EST BUT ARE DOWNLOADABLE
ANYTIME AT EXPERIENCEISPA.COM.
MISS OUT ON THE
LATEST OR PAST ISPA
WEBINARS? Visit
experienceispa.com
to listen for free or
download the resource
to your iPod.
ISPA Connect 2012
We look forward to connecting with you in:
SEATTLE • WASHINGTON, USA • THE EDGEWATER HOTEL • JANUARY 23, 2012
HOUSTON • TEXAS, USA • HILTON AT THE UNIVERSITY OF HOUSTON • MARCH 26, 2012
BRASELTON • GEORGIA, USA • CHATEAU ELAN • JUNE 11, 2012
SAN FRANCISCO • CALIFORNIA, USA • CAVALLO POINT • AUGUST 27, 2012
LAS VEGAS . NEVADA, USA • MIRAGE SPA • DECEMBER 3, 2012
ISPA CONFERENCE & EXPO
2011
2012
2013
Nov. 7-9, 2011
ISPA Conference & Expo
Oct. 15-17, 2012
ISPA Conference & Expo
Oct. 21-23, 2013
ISPA Conference & Expo
Mandalay Bay,
Las Vegas, Nevada, USA
Gaylord Palms Resort
& Convention Center,
Kissimmee, Florida, USA
Mandalay Bay,
Las Vegas, Nevada, USA
LO O K F O R I S PA AT LO C AT I O N S A R O U N D T H E G LO B E !
ISPA PLATINUM SPONSORS 2011
ISPA would like to thank its sponsors for their generous support of the association.
janeiredale.com
82 PULSE
■
November 2011
murad.com
resortsuite.com
spabiz.com