PULSE
The Magazine for the Spa Professional
®
EXECUTIVE Lynne McNees • ISPA President Becky Brooks • ISPA Vice President
EDITORIAL Mae Mañacap-Johnson • Editor Shelby Jones • Assistant Editor
ISPA would like
to thank its CORPORATE PARTNER for its generous support of the association.
DESIGN Marja Walker
ADVERTISING AND SALES Courtney Hacker Davis Federspiel Lisa McIver precor. com
The Official Fitness Equipment Provider of ISPA.
Pulse is the official publication of the International SPA Association, a member organization for the spa and wellness industry. Copyright 2011.
All rights reserved. No part of this publication may be reproduced without written consent of ISPA. All inquiries should be sent to Pulse, 2365 Harrodsburg Road, Suite
A325, Lexington, KY 40504 USA. Canadian publication agreement No. 40042114.
PULSE ACCEPTS LETTERS TO THE EDITOR. Please include your name, title, company, address, phone and e-mail address. Only your name, title, company and location will be published in the magazine. The editor reserves the right to edit for clarity and content. By submitting the letter, you are giving ISPA publishing rights.
Pulse( USPS 017-893, ISSN 15259226) is published 10 times a year – January / February, March / April, May, June, July, August, September, October, November and December by Associations International, 2365 Harrodsburg Road, Suite A325, Lexington, Ky., 40504. Periodicals postage paid at Lexington, Ky., and additional mailing offices. POSTMASTER: Send address changes to Pulse, Attn: Member Services, 2365
Harrodsburg Rd., Ste. A325, Lexington, Ky., 40504, USA.
Walsworth Publishing Company has earned Forest Stewardship Council™ Chain-of-Custody certification from Scientific Certification Systems. In addition, this publication was printed using environmentally-friendly inks containing at least 20 percent renewable resources. SCS-COC-001758
EDITORIAL OFFICES International SPA Association 2365 Harrodsburg Road, Suite A325 Lexington, KY 40504-3335 US Phone: 1.859.425.5062 1.888.651. ISPA( 4772) • Fax: 1.859.226.4445 experienceispa. com
PULSE Is the magazine for the spa professional. As the official publication of the International SPA Association, its purpose is to advance the business of spa professionals by informing them of the latest trends and practices and promoting the wellness aspects of spa. Pulse connects people, nurtures their personal and professional growth, and enhances their ability to network and succeed in the spa industry.
4 PULSE ■ November 2011