Finding
YOUR WAY
Around
ISPA Conference & Expo
Not all of us need a GPS, but with so many things to do, people to
meet and speakers to listen to, it’s easy to get lost amidst the
“chaos” during Conference.
So how do you find your way around?
Here’s your roadmap to the 2011 ISPA Conference & Expo.
SUNDAY, NOVEMBER 6
8 AM ■ WHERE TO GO:
MANDALAY BAY
REGISTRATION
R
DESK ■ Register for
REGISTE
T
R
A
T
S
K
Conference.
TO KIC
11 ISPA
Registration
YOUR 20
ENCE
CONFER
ends at 6 pm.
& EXPO
NCE!
EXPERIE
10 AM ■ WHERE TO GO:
BREAKERS G-L ■ Get
hands-on training at the
NEW Master Vendor
Training Sessions. Sessions
are free but some are per
invitation-only. Visit
ispa2011.com to know more.
NEED A MOBILE GUIDE? DOWNLOAD THE FREE ISPA CONFERENCE MOBILE APP AT ISPA2011.COM.
4 PM
■
WHERE TO GO: REEF F
Take the Certified Spa Supervisor (CSS)
exam to get additional education and
recognition. The CSS exam is part of a voluntary certification program for spa
supervisors and managers who have completed the necessary pre-requisite of the
Supervisory Skill Builders workbooks.
2 PM ■ WHERE TO GO:
MANDALAY BAY
BALLROOM KL ■ Find
out how you can create a
company culture that
fosters a winning team
and increases the bottom
line. Attend the Masters
Session with Zappos
Insights Product
Manager Robert
Richman. Fee: $75.
Want to know the Conference nitty-gritty? Refer to your Conference Guide or visit
ispa2011.com for a complete look of what's in store for you at this year's Conference.
48 PULSE
■
November 2011