Pulse Legacy Archive May 2012 | Page 20

member profile (CONTINUED FROM PAGE 16) Total Woman employs a range of 14 to 20 full-time spa staff per location. ABOUT THE SPA Square Footage: average 12,000 (California location) Number of treatment rooms: 6-8, all multi-purpose Number of full-time spa staff: 14-20 per location areas including the stomach, buttocks and thighs. A total-body option treats these areas along with the décolleté and arms with a full-body exfoliation, detoxifying mask, followed by lymphatic drainage and massage. This benefit-driven mindset is also reflected in the spa-goers’ retail purchasi ng decisions. Most recently, the company’s best-selling product has been Mama Mio’s Skin Tight Serum. After being featured on Doctor Oz, “we can’t keep it on the shelf!” says Wadley. Staying on top of trends is a priority for the spa. “Our goal is to be on the cutting-edge of spa,” she says. “We are 18 PULSE ■ May 2012 constantly analyzing our mix of products, and we like to bring in new products seasonally.” They also revamp their treatment menu at least twice a year. An Essential Luxury Women are innate nurturers. Yet ironically, they often forget to nourish themselves. Total Woman strives to be a one-stop shop where women can once again make their health and wellness a priority. “Being connected to the gym naturally instills in the client that spa is more than an elective luxury; spa is an essential lifestyle to health and wellness,” Wadley ends. ■ Method of staff payment/compensation: base plus incentives Product lines used: Mama Mio, Phytomer Mission statement: Total Woman is dedicated to providing women with opportunities to reach their personal health and spiritual goals by offering the finest in fitness services, skin and body care and wellness education. Our services are provided in a welcoming, nurturing and supportive atmosphere. Contact: Total Woman Gym & Day Spa 966-4 South Westlake Blvd Westlake Village, CA 91361 Phone: 1.805.449.1005 Website: totalwomanspa.com