Pulse Legacy Archive May 2012 | Page 12

experienceispa.com
IN EVERY ISSUE

2

From the Chairman

6

Pulse Preview

12

Pulse Points

14

Member Profile: Total Woman
Gym & Day Spa
In the Business About Women
BY RACHEL ZAWILA

20

20

Conversations: Leadership experts and
Smart Trust co-authors Greg Link and
Stephen M.R. Covey
BY MAE MAÑACAP-JOHNSON

24

Member News
The cool happenings and newsworthy
events from ISPA members.
BY CHRISTINE SCHILLING

46

Ask the Expert: Mark Horstman

48

Conference and Events Update

52

ISPA News

54

Focus on the Foundation

56

Snapshot Survey

58

New Spa Resources

62

Ad Index

63

What’s on Your Desk?

14

JEFF ORRELL
Senior Vice President • NEUMA

64

End Notes

48
ABOUT THE COVER
Great leaders are like nature’s bud waiting to bloom to their full potential. Much like
a flower that needs nurturing, great leaders also need to cultivate that mindset of
excellence and trust through constant learning and development of one’s skills.
This Pulse issue aims to equip leaders with the right leadership tools.
COVER PHOTO © SHUTTERSTOCK

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May 2012

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