Pulse Legacy Archive March / April 2011 | Page 24

voices (Continued from page 20) PROVIDE RELIABLE INJURY PREVENTION INFORMATION TO EACH WORKER As the basis of your ergonomics program, treatment practitioners need a written source of comprehensive, authoritative ergonomics and injury prevention information that they can refer to time after time as they work for your spa. Providing such a resource shows that management cares, instantly boosting morale. ON-SITE TRAINING REINFORCES ERGONOMICS PRINCIPLES On-site training by a qualified ergonomics specialist reinforces the principles learned (including but not limited to good body mechanics) and helps workers put the concepts into practice in their own work environment. By observing treatment staff as they work, the expert trainer can evaluate body mechanics, postures and techniques, and make suggestions that can reduce injury risk. ERGONOMICS ASSESSMENTS IDENTIFY WORKPLACE RISK FACTORS Adapting the workplace to better fit workers has been proven highly effective in preventing work-related injury. Ergonomics assessments help spas create a safe workplace that allow workers to use the healthy body mechanics and good work practices they have learned. IMPROVE MANAGEMENT OF SYMPTOMS AND INJURY Despite your and your employees’ best prevention efforts, injury can still occur. Manage these instances well by instituting protocols and procedures early on, and include guidelines on reporting injury or symptoms without fear of reprisal (e.g. having their hours cut back or being let go). Early reporting of symptoms should be encouraged, and assistance should also be provided in finding a clinic that offers occupational health care. TRAIN A LEAD THERAPIST TO PROVIDE ON-SITE SUPPORT Workers need ongoing support to reinforce healthy work practices and maintain an open dialogue about symptoms. Spas can get one or more lead therapists trained and certified in ergonomics and injury prevention principles and coaching techniques, to provide feedback and coaching on body mechanics and ergonomics, as well as encourage colleagues to report symptoms early. ■ Injury Rates Among Treatment Staff Injury rates are high among treatment professionals. Based on different studies and research, percentage of therapists who experience chronic body part symptoms or injury as a result of their work are as follows: ● ● thumb pain)2 ● 62% to 83% among Canadian ● massage therapists3 71% among Taiwanese massage therapists4 REFERENCES: 1 Lauriann Greene and Richard W. Goggins, “Musculoskeletal Symptoms and Injuries among Experienced Massage and Bodywork Professionals,” Massage & Bodywork, 2006; Dec-Jan: 48-58. 2 Terra Rosa (2008). Survey of musculoskeletal injuries among massage therapists in Australia. ww.terrarosa.com.au. 3 Albert, W.J., Currie-Jackson, N. & Duncan, C. A., (2007). A survey of musculoskeletal injuries amongst Canadian massage therapists. Journal of Bodywork and Movement Therapies. 4 Jang, Y, Chi, C-F, Tsauo, J-Y & Wang, J-D, (2006). Prevalence and risk factors of work-related musculoskeletal disorders in massage practitioners. Journal of Occupational Rehabilitation, 16: 425-438 Ergonomics and Injury Prevention Tips ● Space Configurations That May Pose Injury Risks ● ● ● Lack of space around the treatment table for adopting a wide stance to get lower in relation to the client and ability to use the legs more to generate force. Tables that don’t adjust low or high enough to allow good posture. Hard floors that cause fatigue and leg and back discomfort. 22 PULSE ■ March/April 2011 77% among American massage therapists1 26% among Australian massage therapists (lower back pain) and 69% (wrist and ● ● ● ● Design spaces for the largest workers to ensure that all staff have sufficient room to work with. Place anything heavy or frequently lifted at waist level (to avoid repetitively bending over). Use a cart if possible to move around heavy equipment. Avoid overloading any one therapist with too many appointments or too much deep tissue work. Involve therapists in design decisions for treatment spaces, work and break schedules, and any other decisions that could affect how they work.