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esigned to manage any size spa, the ResortSuite SPA software solution satisfies
the multi-faceted needs of any spa operation. Its powerful guest profiling, multidimensional s cheduling capabilities, extensive yield management and inventory
controls, and online booking capabilities maximize a spa’s resources and enhance
guest service.
For Resort, Hotel, and Destination Spas
Implement ResortSuite SPA on its own or coupled with any one or more of
ResortSuite’s modular, integrated products; Property Management (PMS), F&B, S&C,
CLUB, GOLF, SKI, RETAIL, CONCIERGE, and WEB for seamless integration propertywide. ResortSuite also integrates with other PMS systems,
such as Opera, with the rich HTNG single guest itinerary
interface.
For Multi-location Spas
ResortSuite’s multi-location capabilities support the management of multiple locations on a single enterprise class
database while maintaining separate scheduling and product
inventory for each location and sharing common information, such as customer profiles and gift certificates, across all locations.
Online Reservations & Sales
Offer your guests the ease and flexibility of booking spa appointments and purchasing
gift certificates online, 24/7 with ResortSuite’s high-performance, customizable and
real-time web reservation solution. Properties with hotel accommodations, golf, or
other activities enable guests to book their entire stay online through a one-stop shop.
Maintain your brand image and eliminate the need for costly third-party online reservation systems.
Engaging the Massive Mobile and Social Networking Audiences
Extending a property’s brand to millions of mobile device and Facebook users,
ResortSuite’s MOBILE and SOCIAL applications create interactive experiences that
provide an unprecedented level of simplicity, convenience and customer engagement.
Marketing Automation
Through ResortSuite’s partnership with today’s leading eMarketing technology
provider, ExactTarget, marketing automation is made seamless. Guest emails, such as
confirmation/cancellation emails, are automatically personalized and sent directly to
your guest. You can also generate highly targeted email lists of your customers directly
from the rich guest data that already exists in ResortSuite.
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July 2012