Pulse Legacy Archive July 2012 | Page 64

PLATINUM SPONSORS CONTINUED ResortSuite REGISTRATION BAGS resortsuite.com Booth number: 401 D esigned to manage any size spa, the ResortSuite SPA software solution satisfies the multi-faceted needs of any spa operation. Its powerful guest profiling, multidimensional s cheduling capabilities, extensive yield management and inventory controls, and online booking capabilities maximize a spa’s resources and enhance guest service. For Resort, Hotel, and Destination Spas Implement ResortSuite SPA on its own or coupled with any one or more of ResortSuite’s modular, integrated products; Property Management (PMS), F&B, S&C, CLUB, GOLF, SKI, RETAIL, CONCIERGE, and WEB for seamless integration propertywide. ResortSuite also integrates with other PMS systems, such as Opera, with the rich HTNG single guest itinerary interface. For Multi-location Spas ResortSuite’s multi-location capabilities support the management of multiple locations on a single enterprise class database while maintaining separate scheduling and product inventory for each location and sharing common information, such as customer profiles and gift certificates, across all locations. Online Reservations & Sales Offer your guests the ease and flexibility of booking spa appointments and purchasing gift certificates online, 24/7 with ResortSuite’s high-performance, customizable and real-time web reservation solution. Properties with hotel accommodations, golf, or other activities enable guests to book their entire stay online through a one-stop shop. Maintain your brand image and eliminate the need for costly third-party online reservation systems. Engaging the Massive Mobile and Social Networking Audiences Extending a property’s brand to millions of mobile device and Facebook users, ResortSuite’s MOBILE and SOCIAL applications create interactive experiences that provide an unprecedented level of simplicity, convenience and customer engagement. Marketing Automation Through ResortSuite’s partnership with today’s leading eMarketing technology provider, ExactTarget, marketing automation is made seamless. Guest emails, such as confirmation/cancellation emails, are automatically personalized and sent directly to your guest. You can also generate highly targeted email lists of your customers directly from the rich guest data that already exists in ResortSuite. 62 PULSE ■ July 2012