Pulse Legacy Archive July 2012 | Page 30

SNEAK PEEK OF PROFESSIONAL DEVELOPMENT SESSIONS (CONTINUED FROM PAGE 26) ON SALES AND MARKETING IT’S NOT WHO YOU KNOW, IT’S WHO KNOWS YOU! How to Build Your Business by Building Your Brand Speaker: David Avrin Why You Should Listen to Avrin: is best known as “The Visibility Coach.” An in-demand business marketing speaker, author and executive coach, Avrin has spent over two decades on the front lines of marketing, public relations and strategic branding. Author of three books— including the Amazon bestseller It’s Not Who You Know, It’s Who Knows You!—Avrin’s highly informative, thought-provoking and entertaining business marketing programs have been presented to audiences around the world. DAVID AVRIN hosts his own radio show, Business Insanity Talk Radio, and writes regularly for the American Express Open Forum, Forbes.com and Crain’s Chicago Enterprise City. Immediate Takeaways from this PDS: ● ● ● Long-term Tactics You’ll Leave With: ● ● ● ● ● Learn how to compare and contrast your marketing messages with those of your close competitors. Learn to recognize ineffective marketing traps that too many fall into. Learn to conduct a “deep-dive” to find and harness true competitive advantage. Long-term Tactics You’ll Leave With: ● ● ● Learn how to craft meaningful and memorable marketing messages that truly resonate. Learn how to create and maintain a competitive advantage by keeping ahead of changes in the marketplace. Discover actionable strategies and tactics to reach target markets on a regular and frequent basis. BREAKING THE DOUBLE HELIX TRAP: How to Grow Your Business Without Ever Selling Again Speaker: Barry Moltz Why You Should Listen to Moltz: an expert on entrepreneurship and a member of the Entrepreneurship Hall of Fame, has founded and run small businesses with a great deal of success and failure for more than 15 years. His first book, You Need to Be A Little Crazy: The Truth about Starting and Growing Your Business, describes the ups and downs and emotional trials of running a business. He BARRY MOLTZ, Learn sales tactics that help increase sales by 25 percent. Learn how to build a community of evangelists as referral sources. Be inspired to have a change in attitude that “sales” is not a bad word. ON THE SPA INDUSTRY Immediate Takeaways from this PDS: ● Create a systematic approach to marketing and sales in less than 30 minutes a day. Cut your marketing time by 75 percent. Focus on prospects and clients that really want to buy. INSIGHTS INTO THE SPA STAR DATA Speaker: Jan Freitag Why You Should Listen to Freitag: is a senior vice president at Smith Travel Research (STR), the recognized leader in lodging industry benchmarking services. Freitag is a trusted source for industry insights and a frequent public speaker at domestic and international conferences, such as the American Lodging Investment Summit, Global Spa Summit, ISPA Conference, Russia Investment Conference, European Hotel Conference. At STR, he oversees a variety of projects involving the accumulation and interpretation of global lodging data. JAN FREITAG Immediate Takeaways from this PDS: ● ● ● Understand the utilization percentage and average dollar treatment rate for luxury spas. Learn how utilizations and rates trend seasonally throughout the year. Gain insights into the interplay between treatment room and salon station utilization. Long-term Tactics You’ll Leave With: ● ● ● Set prices from a more knowledgeable position. Introduce yield management techniques based on historical patterns in the competitive environment. Understand that data matters. (CONTINUED ON PAGE 30) 28 PULSE ■ July 2012