Pulse Legacy Archive January / February 2013 | Page 58

ISPA NEWS Invest in Professional Growth! education and recognisigning up your supervi- Supervisory Skill Builders N EDITIO Par tic tion to the next level by SECOND a ip nt Workbo ok T To purchase the ake your spa team’s Workbooks or the Supervisory Skill Builders sors and managers to take the Certified Spa Supervisor Exam during the 2013 Leader’s Guide to start ISPA Conference & Expo at Mandalay Bay preparing for the CSS Resort & Casino in Las Vegas, Nevada. The CSS Certification, a hallmark within the spa industry, signifies an understanding a You as or is v r Supe of supervisory skills, a sense of commitment exam, please visit the ISPA Shopping Cart on experienceispa.com. and a focus on professional growth. To learn more about the certification, email [email protected]. Upcoming ISPA Research Initiatives… K eep an eye out for the ISPA Foundation’s Spa Consumer Snapshot Initiative – Volume Three. The new edition of this ongoing initiative will include insight into why spa-goers spa and why non spa-goers choose not to spa. ISPA members receive complimentary digital access to all of the Spa Consumer Snapshot Initiative results reports. To download each of the results reports: 56 PULSE ■ January/February 2013 ● ● ● Log on to the Members Only portion of experienceispa.com. Scroll over “Education & Resource” and click “Access Member Benefits”. Click on any of the Spa Consumer Snapshot Initiative reports you wish to review.