Pulse Legacy Archive January / February 2013 | Page 40

ISPA Pulse Interactive Quiz How Good Are You at Analyzing and Predicting Trends? an you predict the future? Through trend analysis, you can predict future market changes and plan the best course of action for your spa or business. Test your own, or your staff’s, skill in trend analysis. Questions from this quiz are based on competencies covered in Spa: A Comprehensive Introduction, a valuable ISPA resource for spa professionals. C In what stage of a trend does the message spread and there is an increased awareness that this trend exists? Increased loneliness and its influence on spa treatments is considered what type of trend? What is the most common form of spa ownership? Hospitality organizations use many different revenue management strategies. What type of strategy is most commonly used in the spa industry? 38 PULSE ■ January/February 2013