Pulse Legacy Archive January / February 2011

ISPA NEWS TWEET AND RE-TWEET BizTIPS In the blog The Successful Soloist on inc.com, Marla Tabaka provides tips for “Resolving Your Inbox Nightmares.” 1. 2. 3. 4. 5. Scheduling. Schedule about three blocks of time each day to do nothing but act on and answer emails. Don’t answer the phone or allow any other interruptions. During the non-email time of day, shut down Microsoft Outlook. It’s a bit daunting at first but your e-mail will get far more attention when you give it your undivided attention than it will if you pick and choose who to respond to all day long while multi-tasking. Flagging. I had fallen into the bad habit of flagging e-mails for a later time—and I would never get back to most of them! Now, when I flag an email, I put a reminder on it as well and schedule it for one of my “e-mail only” blocks of time. Creating Rules and Folders. If you receive emails from a constant source, like clients or your Web site, create separate folders for each source. I have created a “rule” so that all of my client emails go into the “current client” folder. All of my Web site comments and inquiries go into another folder, etc. Creating a rule like this helps you prioritize your responses. Delegate. How many of these e-mail items do YOU have to act on? If you receive orders and client requests in large numbers, perhaps it’s time to bring on part-time help. This can be done on a virtual basis so it doesn’t always mean bringing someone into the office. If you are “cc’d” on a lot of e-mails, consider asking the source to stop sending you copies of items where you no longer need to be in the loop. Schedule RSS Feed Time. If you subscribe to a lot of RSS feeds, create a rule to have them go into one folder and schedule time to follow your favorite feeds. I let all my feed updates wait until Friday, and act on them then. 58 PULSE ■ January/February 2011 heck out what ISPA and ISPA members have been up to on Twitter. Want to stay in-the-know about all things ISPA? Visit experienceispa.com and click on the “Follow us on Twitter” button. As an added bonus, we might even tweet about your business! C @RiannaRiego: Congratulations to Deborah Waldvogel, Chairwoman @ispadoyou. Here’s her first official update http://bit.ly/hBLPHU @FSDublin: We’re excited about adding new Sodashi treatments to our Spa offering in the New Year. We just have to choose! http://ow.ly/3iEEO @ISPADoYou: Relive the memories from #ISPA2010 with images captured by @TiffanyBrown Shots from Gen. Sessions, Auction, Expo, etc http://bit.ly/gl5ED4 @OjaiSpaGirl: Just washed face with Alchimie forever cream cleanser that I got at #ISPA2010 oh so soft and smells wonderful www.alchimie-forever.com @ResortSuite: Creating a Successful Customer Satisfaction Survey http://bit.ly/gB5lbl - would they recommend your business is the key one for me @ISPADoYou: This blogger <3’s purple & wasn’t disappointed by the products she discovered @ #ISPA2010 ck out her purptacular review http://bit.ly/bLQWJ0 @VersaSpa: Feeling a little sad and drab in the New Year? Well, get fab again! Read how at: http://bit.ly/bsnk7v on #livesunless @NorvellSunless: Follow us for free solution—500th follower will get a FREE Gallon of solution! @ISPADoYou: Starwood Hotels & Resorts announced 150 new spas opening during #ISPA2010 http://bit.ly/9lOBSC @SpaGregories: Check out this amazing review of our Soothing Stones Massage and our Lip Remodeling Treatment! http://tinyurl.com/34dn5fk @CNDWorld: Shellac in Minutes Video: Solid Color Application & Removal. Basic Shellac appl & removal steps using solid opaque color http://ow.ly/3ittP

Pulse Legacy Archive January / February 2011 | Page 60