Pulse Legacy Archive January / February 2011 | Page 11

experienceispa.com
IN EVERY ISSUE

12

2

From the Chairman

6

Pulse Preview

12

Pulse Points

14

Member Profile: Energy Day Spa
Growing Malaysia’s Spa Scene
BY MAE MAÑACAP-JOHNSON

22

18

Voices
PCI Compliance: What Is It and
Why You Should Care?
BY FRANK PITSIKALIS

22

Member News
The cool happenings and newsworthy
events from ISPA members.
BY SHELBY JONES

54

Focus on the Foundation

57

ISPA News

62

Ad Index

63

What’s on Your Desk?
CLARA CHEUNG

14

Spa Director of Shan Spa at Pullman
Oceanview Sanjay Bay Resort & Spa,
Hainan, China

64

End Notes

ABOUT THE COVER
The 2010 ISPA Conference & Expo may be over, but Pulse relives the
funny, unexpected and best moments with this special wrap-up
edition. Browse through each page as we spotlight important takeaways and capture memorable highlights both in text and images.
COVER PHOTO © SHUTTERSTOCK
COVER ILLUSTRATION BY MARJA WALKER

January/February 2011

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