PULSE August2012
VOLUME 22
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ISSUE 6
Sales Strategy:
Understanding the Pros
and Cons of Discounting
26
32
Voices: What is Your View
on Discounting, Flash Sales
or Deal-a-Day Websites?
34
CO M P I L E D B Y D AV I S F E D E R S P I E L
34
Front Desk Sales:
A Hidden Profit Resource!
BY STEPHEN GOMEZ
40
42
Never Sell Anything Again
B Y B A R RY M O LT Z
Reimagining the Spa
Retail Space
B Y M A E M A Ñ AC A P - J O H N S O N
10 PULSE
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August 2012
42
By Christine Schilling