Pulse June 2016 | Page 60

Nelly De Vuyst What has made your company or brand a VitaList–C HA Serum success story? DERME.CA • 1.514.333.8282 Over the years, Nelly De Vuyst has been dedicated to provide aesthetic professionals with the most innovative and results- Manon Pilon • Renowned Author, SPA/MED SPA Consultant, Speaker, International Educator and VP at Derme&Co oriented skin-care products, on-going trainings, advanced educational programs, customized business and marketing How do you rally and lead your team toward success? We believe in our staff; we trust their ability to succeed. We allow our team members to express their ideas in order to reach and achieve success. We encourage our staff to help each other, share ideas, talk openly and exchange feedback. Teamwork is the key to our success. support. We provide our clients with business solutions to help their continued development and success. What key benefits does this featured product offer to spa guests? The VitaLift-C HA Serum combines a new generation of patented vitamin C and hyaluronic acid specifically delivered into the skin by biphasic liposomes. The actives are protected from oxidation and get delivered inside the cells. Within 30 days, VitaLift-C HA Serum will brighten the complexion and provide a dramatic lifting effect. What has made your company or brand a success story? ResortSuite Innovation and customer success are at the forefront of our SPA Check-In App company’s success story. Our staff members are dedicated to RESORTSUITE.COM • 1.866.4RSUITE providing the best product and best customer care in the industry. Having a family in ISPA throughout the years has Frank Pitsikalis • Founder and CEO not only allowed ResortSuite to build How do you rally and lead your team toward success? Creating a positive, innovative, communicative atmosphere at our office is our key to success. As a leader, allowing your team to be successful ultimately allows your team to make your customers successful. We have a weekly newsletter and hold company meetings often to keep everyone in the loop as well as keep all teams communicating with one another. amazing relationships but has also continued to push us to be the best. What key benefits does this featured product offer to spa guests? The SPA Check-In App in the “Guest Mode” allows guests to fill in questionnaires and view their full itinerary for the day. The app is connected directly into ResortSuite and will store all information electronically, so your staff will never have to worry about digging up past questionnaires or waivers when a guest comes in for an appointment. SPECIAL PULSE ADVERTISING SUPPLEMENT