Pulse June 2016 | Page 31

She says that it’s equally important to differentiate toxic leadership from one who may simply be burned out. “If the leader has a hospitality heart and this is a new behavior resulting from burnout versus a negative management style, then top management should address the leader with care and concern and accommodate with some much needed rest to recharge his or her batteries,” says Bordeaux-Johlfs. Providing opportunities for leadership training is another way to turn toxic bosses into better leaders. “There’s a lot to be done with interpersonal skills training to develop them to become a better leader. You have to identify the challenges with them and give concrete examples of the impact. Then, assign a “There is strength in numbers. Confiding in someone who 'gets it' can be healthy and helps to relieve stress if it is used as a coaching opportunity to help the situation.” — JEAN KOLB, Founder, Well by Choice deadline for improvements—if unmet, make the decision to cut ties,” she says. COPING RIGHT For employees dealing with the daily reality of working with a toxic boss, it is good to have a support system to help you cope through challenging days. “It’s very important for employees to become a support system for each other. They can be cheerleaders and sounding boards but it’s important to keep the interactions from becoming a pity party. Be constructive, don’t complain. Instead, look for solutions,” Hilling says. (CONTINUED ON PAGE 30)