TABLE OF CONTENTS
JULY2022
VOLUME 32 n ISSUE 5 THE ISPA CONFERENCE RETURNS
10
16
28 34
Tracking the Spa Industry ’ s Post- Pandemic Resurgence
BY RUSSELL DONALDSON
Spas and the Expanding Definition of Wellness
BY JOSH CORMAN
SPECIAL ADVERTISING SECTION
Pulse Showcase
A NEW SEASON
6 PULSE n JULY 2022
2022 ISPA CONFERENCE RECAP
36 38
The Future of Spa : Where We Are Headed
BY JOSH CORMAN
Talent Strategies in the Age of the Great Resignation
BY NELSON LANE
40 46
The War Against Burnout
BY JOSH CORMAN
No Substitute Why Spas Must Own the Guest Journey
BY DR . MICHELA HENKE CILENTI
First Time ’ s A Charm !
52 BY NANCY GRIFFIN