Pulse July 2019 | Page 96

sound off do you ever Wonder how your this month’s question: peers would handle a situation? Maybe you’re curious what other leaders in the spa industry have to say on a certain subject. In Sound Off, we ask ISPA members from differing backgrounds, countries and companies the same question and see how their answers compare. What are you most excited for at this fall’s ISPA Conference & Expo? suzy Bordeaux- Johlfs Spa Director silverado resort & spa “I really look forward to seeing my Spa Tribe! Spending quality time with my professional business partners and decade-long friends. Investing in myself to learn something new that fuels my passion for health and wellness. ISPA never disappoints!” 94 PULSE ■ jULy 2019 BarBara reffitt Jean shea alison mcnaught Spa Manager spa at Big cedar lodge Founder and CEO Biotone Professional massage & spa therapy Products Spa Manager the arrabelle at vail square, a rockresort “I’m excited for the camaraderie, motivational speakers and wealth of knowledge freely exchanged during Conference! I can’t wait to see what new products and product lines will appear on the Expo floor.” “We are so excited to be exhibiting. Every year that we have shown our products, we come back with so many exciting ideas for new products. This is our opportunity to talk with directors and therapists, answer questions about products and discover what new products and treatments are being requested.” “At my first ISPA Conference, I had just been promoted to Spa Manager. It was a little overwhelming, to be honest. I’m so excited to go back after having networked with so many amazing women and men in the industry. I know I will really take a lot away from this next Conference after having a year in my position and feeling more confident working towards my business goals.”’ n