Pulse July 2019 | Page 46

NEW FOR 2019 RECRUIT, RETAIN, ENGAGE: The Spa Workforce Super Session ISPA MEMBERS WORLDWIDE have told us that their biggest challenge is finding qualified talent at both the management and service provider levels, as well as retaining the talent that they already have. With that in mind, this year features ISPA’s first-ever pre-Conference Super Session. Equip yourself with the knowledge and tools you need to hire, engage and retain a remarkable spa workforce at this two-and-a-half hour education session featuring Dr. Bryan Williams. Several speakers will lead education, activities and discussion on how to improve your hiring process, onboard new staff and create an environment for your current staff to thrive. Industry veterans with a proven track record of success will share their success stories, and the session will end with a dedicated period for creating a plan of action for you to leave Conference with. Admission to the Super Session is complimentary with full-Conference registration, but you must RSVP to attend. The RSVP form is included as part of the online Conference registration process. Need to register for the 2019 ISPA Conference & Expo? Visit attendISPA.com. Registered already, but unsure if you RSVP’d to the event? Contact our team at [email protected]. EVERYTHING ELSE THAT’S NEW THE HUB WHAT’S OLD IS NEW AGAIN: The Hub returns for this year’s ISPA Conference & Expo. Located between the Expo Hall and the Experience Center, The Hub is a one-stop-shop where you’ll find: l Conference Registration and Bag Pickup l The ISPA Foundation Live and Silent Auctions l Smart Stage l Headshot Station l Daily Lunch SMART STAGE TOP TIP: The lunch area is open for networking during non-lunch hours. Use it to sit, chat and network with other ISPA members throughout the day. ISPA’s Second Stage returns as Smart Stage, featuring more interactive sessions designed to grab your attention and deliver rapid-fire takeaways. Be sure to check out the speaker schedule in the ISPA Conference & Expo app. MORNING WORKOUTS Wakeup and workout at this year’s Morning Workout sessions, hosted by Platinum Sponsor Technogym at their booth on the Expo Floor. For more information, download the ISPA Conference & Expo app. 44 PULSE ■ jULy 2019