r E ta i l s a l E s
creating positive
cashflow with “open
to buy”
“You’ll leave with confi-
dence—the confidence that
you now understand and are
able to implement the
inventory control process to
improve your profitability.”
speaker: tom shay
this session Will connect you With… The solution to putting your retail inventory
to work to greatly improve the profitability of your spa. Outside of owning the
building, what is the biggest asset a spa has? It is the inventory. Yet inventory
sitting on a shelf is much like burying money in a jar in your back yard. Shay will
give you all the tools necessary to connect stagnant inventory to profits.
session description: This session will teach you how inventory control should be
done. Shay explains how inventory control should work within a point-of-sale
system, or even something as simple as a legal pad, for anticipating sales and
determining how much inventory is needed.
top 3 takeaways you Won’t go Home Without:
1. Why inventory turn should be the biggest contributor to improving profitability.
2. Why knowing your ordering options is crucial for planning when and how
much to order.
3. How anticipated sales and inventory should have a very direct relationship.
salEs
mastering the art &
science of upselling:
sell more...sell more
easily
“You will leave this session
with a belief that you can
generate additional revenue
and the techniques to back
it up!”
speaker: merit Gest
this session Will connect you With… A solution for growing revenue in a non-
aggressive way that honors guests and clients. Are you concerned you are leaving
money on the table, but don’t want to be pushy or salesy? Both spa and resource
partner attendees will connect with Gest’s tips and strategies for upselling with
ease.
session description: Upselling does not have to be pushy or aggressive. When
executed properly guests and prospective clients feel more connected and well-
served. At the same time, spa owners, managers, service providers or sales reps all
feel good about helping people achieve their wellness goals while adding to the
bottom line profit at the same time. This session will show you how to specifically
set up opportunities to upsell and serve your guests and prospective clients with
integrity.
top 3 takeaways you Won’t go Home Without:
1. Your own personal blocks to selling and upselling.
2. Specific language proven to work in the real world.
3. A practice strategy to set up sales comfortably. n
ispa’s speaker seLection taskForce, a dedicated group of your ispa peers,
worked tirelessly behind the scenes to whittle 80 applications down to just 25 sessions.
cLick here to see the members on the taskforce so you can
thank them for their hard work!
July 2018
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