Pulse January 2023 - Page 9

52 ISPA OPEN HOUSE THE SPA AT THE WOODSTOCK INN & RESORT
61 SOUND OFF
2 From Your Chairman
8 ISPA News
9 Stay Connected
30 Member Perspectives Giving Voice to Employee Engagement
BY SCOT T . GILLIES
48 Pulse Points Delving into Disruption : Search and the Spa World
51 Snapshot Survey
52 ISPA Open House
The Spa at the Woodstock Inn & Resort
54 ISPA Town Hall Recap
56 Member News
60
ISPA Foundation
61
Sound Off
62
Ad Index
63
ISPA Headquarters
64
End Notes
ABOUT THE COVER
EVERY TEAM IS UNIQUE . From interviewing candidates and conducting background checks to onboarding new staff members and fostering employee engagement , spa leaders need to have their finger on the pulse of their company ’ s team culture .
COVER PHOTO SHUTTERSTOCK

PULSE . EXPERIENCEISPA . COM

JANUARY 2023 n PULSE 7