Pulse January 2023 - Page 39

WHAT ’ S NEW The Ritz-Carlton Orlando

Celebrates Biologique Recherche

Director of Spa Tony Angel praised the brand partnership and ownership for maintaining the integrity of the line and process and noted their involvement played an important role in this brand selection . Tony expressed ,“ As we strive to elevate our service to a five-star level , we must also bring in the brands to help us get there .”

WHAT ’ S NEW
Vinoy Renaissance Resort
and Golf Club

Celebrates

Book4Time

The ease of the yield management process within the Book4Time software is one of the features Director of Spa and Recreation Jaleesa Honrade is most excited about with this new launch .“ By speaking with other like properties within the company , Book4Time has received many great praises for their ease of use and cloud-based abilities . We also needed a software that could integrate with many other softwares we use on property . Book4time met all those demands .”

WHAT ’ S NEW
The Spa at RiverStone Resort

Celebrates

Dr . Dennis Gross Skincare

Spa Manager and Esthetician Emily Mathis has been quite impressed by the new brand ’ s quality education and customer service levels .“ We were impressed with the product line and the staff . We were able to try all the samples they gave us and felt like it would be a good addition for our spa and clientele .”

JANUARY 2023 n PULSE 37