ISPA HEADQUARTERS TEAM
THIS MONTH WE ASKED : “ What is the best piece of advice you ’ ve ever been given ?”
Lynne McNees • President lynne . mcnees @ ispastaff . com • 1.859.226.4260 “ Don ’ t do or say anything you wouldn ’ t be proud to see on the front page of the Washington Post .”
Stacie McWilliams • Membership Manager stacie . mcwilliams @ ispastaff . com • 1.859.226.4292 “ If we didn ’ t have a bad day every now and then , we wouldn ’ t know to appreciate ALL of the good days we have .”
Crystal Ducker • Vice President crystal . ducker @ ispastaff . com • 1.859.226.4427 One of my early mentors emphasized the importance of never letting someone else control your voice and speak for you . Your thoughts and feelings hold great value .
Jessica Roberts • Marketing Specialist jessica . roberts @ ispastaff . com • 1.859.425.5072 “ You don ’ t have to be great to start , but you do have to start to be great .” Sometimes we all need a reminder that we all start somewhere .
Emily Eckler • Expo & Fulfillment Manager emily . eckler @ ispastaff . com • 1.859.687.7013 “ Don ’ t step over dimes to pick up pennies .” Be aware of what ’ s in front of you because you may be passing up valuable opportunities for lesser values .
Amy Finder • Graphic Designer amy . finder @ ispastaff . com • 1.859.963.1877 “ If you don ’ t build your own dream , someone else will hire you to build theirs .” A solid reminder to keep dedicating energy toward the life I want to build .
Samantha Smith • Project Manager samantha . smith @ ispastaff . com • 1.859.219.3619 “ Your lane , your rules .” It could be said many ways ; keep your focus on the goals and standards within your own lane of life .
Marja Walker • Graphic Designer marja . walker @ ispastaff . com • 1.520.891.3439 My parents taught us early to write thank you notes , condolences , etc ., with email and text they have become a lost art . A thoughtful hand-written note is meaningful and appreciated .
Scot T . Gillies • Executive Editor scot . gillies @ ispastaff . com • 1.859.226.4372 “ There ’ s no education in the second kick of a mule .” Getting it wrong once is often a valuable lesson . Not so true when making the same mistake repeatedly .
Alexandra Harper • Director of Education alexandra . harper @ ispastaff . com • 1.859.359.8010 “ Always treat people the way you want to be treated .” Something that we can always control is how kind we are to people , and you never know how much that little bit of kindness might change someone ’ s day .
Nelson Lane • Senior Marketing Manager nelson . lane @ ispastaff . com • 1.859.551.3906 “ Don ’ t worry about what other people think about you — they ’ re too worried about themselves to care !”
Kirsten Wright • Business Development Manager kirsten . wright @ ispastaff . com • 1.859.226.4207 “ The quality of your life will never exceed the quality of your thoughts ”— This is something that encourages me to focus within on my inner peace and overall mental wellness . High quality thoughts = High quality life .
To be the leader in promoting and enhancing the well-being of the spa industry and the people it serves .
ISPA advances the spa industry by providing invaluable educational and networking opportunities , promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth .
FEBRUARY / MARCH 2023 n PULSE 63