Pulse December 2018 | Page 21

Almost one in five spas (19%) offer medically supervised services. Complementary or alternative therapies or mind, body and spirit programs, such as acupuncture, reiki and yoga, are available in 21% of spas, including 41% of resort/hotel spas and 21% of day spas. You Have a Massage! CHECK-IN NOW One in 10 spas said they offer healthy living programs (i.e., smoking cessation, weight loss, etc.). Day spas were more likely to say they offered electronic appointment reminders. 82% compared to 62% of resort/hotel spas. The average dollar value of retail purchases was $39 in 2017. December 2018 ■ PULSE 19