Pulse December 2016 | Page 30
DELIVERING A BY DR. BRYAN WILLIAMS EXPERIENCE How to Create Exceptional Service Habits 28 PULSE ■December 2016 pulse.ex VISIT perience ispa.c to watc om hW inspirin illiams’ g ta the 2016 lk at IS Confere PA nce & Expo.
Pulse December 2016 | Page 29
Pulse December 2016 | Page 31