Pulse December 2016 | Page 12

DECEMBER V O LU M E 2 6 ISSUE 10 2016 TAPPING THE POWER OF INFLUENCE BY NAREN ARULRAJAH How To Ace Influencer Marketing 40 Shake Off the First-Day Jitters How to Rock Your First Day at Work 22 46 B Y K AT E M E A R N S Global Best Practices to Jumpstart Success How to Elevate Your Spa’s Wellness Programs BY JEAN-GUY GABRIAC Delivering a ‘Wow’ Experience How to Create Exceptional Service Habits 28 BY DR. BRYAN K. WILLIAMS The Missing Link on LinkedIn How to Maximize Your LinkedIn Presence to Build Connections 34 BY DEBRA JASON 53 64 Special Pulse Advertising Supplement FIRST LOOK: 2017 Spa Retail Preview Are You Ready to Share Your Expertise at the 2017 ISPA Conference? Apply to be a Speaker BY BRIANA LEE 10 PULSE ■ December 2016