Pulse August / September 2022 - Page 18

This Magic Moment

BY JOSH CORMAN
WHEN ENTREPRENEURIAL EXPERT DAN HEATH strode onto the stage at the 2022 ISPA Conference , he celebrated more than the fact that he was enjoying a child-free trip to Las Vegas with his wife . Primarily , he was there to celebrate the moments that matter , and to share with attendees how they might transform the experiences of guests , employees and themselves by recognizing what makes some moments truly unforgettable .
16 PULSE n AUGUST / SEPTEMBER 2022