JUNE 2021 ■ PULSE . EXPERIENCEISPA . COM
Employee Assistance Plans ( EAP ) are offered to full-time employees by over half ( 52 percent ), just over four in ten spas ( 41 percent ) offer EAPs to part-time staff , of spas surveyed .
STICKING TO TRADITION
ALTHOUGH RELATIVELY FEW SPAS AND RESOURCE PARTNERS indicated an appetite for less traditional benefits , old standbys like health and life insurance , as well as retirement plans and paid leave , are considerably more popular with both groups . Nearly four in five spas ( 77 percent ), for example , offer 401 ( k ) plans to full-time employees ( 23 percent offer such plans to part-time employees too ). Exactly nine in 10 spas reported offering health insurance to full-time employees ( though just eight percent offered that benefit to part-time employees ), 85 percent offer paid vacation and just over twothirds ( 67 percent ) provide paid sick leave .
Employee Assistance Plans ( EAP ), which can provide support to team members facing mental health challenges and other personal or work-related issues , are offered to full-time employees by just over half ( 52 percent ) of spas surveyed . Just over four in ten spas ( 41 percent ) offer EAPs to part-time staff .
It will be interesting to see whether , in the coming months , the types of benefits and perks spas offer — and the types of employees to which those benefits and perks are offered — will evolve to increase their appeal to potential hires . Given the intense competition among spas for staff ( particularly for qualified therapists and service providers ), offering more comprehensive or creative benefits packages may be one way to make themselves more appealing to candidates . Of course , the push to fill needed positions must be balanced with the feasibility of providing benefits that add significantly to spas ’ expenses .
DATA DIVE
COMPENSATION IS , of course , another crucial piece of the workforce puzzle in the spa industry , and early signs seem to indicate that pay rates are on the rise as spas and resource partners alike attempt to fill openings and restore their staffs to full strength as the industry emerges from under the weight of pandemic- related restrictions .
Though more than two-thirds of spas ( 69 percent ) say that pay rates for service providers have stayed at prepandemic levels , 30 percent reported an increase in pay rates for service providers — eight percent of which said that pay rates had risen “ significantly .” No spas reported that pay rates for service providers had fallen from pre-pandemic levels . Further adjustments to pay rates may be imminent , however , as nearly a third ( 32 percent ) of spa respondents said they have either already changed their service provider pay structure or plan to at some point in 2021 .
For resource partner respondents , the increases were even more pronounced , with 45 percent reporting that pay rates have gone up “ somewhat ” and 17 percent saying that they ’ ve risen “ significantly .” One in ten resource partners , however , noted that pay rates have decreased somewhat from pre-pandemic levels . n
Compensation is , of course , another crucial piece of the workforce puzzle in the spa industry .
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AUGUST 2021 ■ PULSE 61