STAY CONNECTED
BY NELSON LANE
Bringing ISPA Town Halls to You
FOR SPA PROFESSIONALS in the ever-evolving world of hospitality and wellness , staying at the forefront of best practices for facing trending industry challenges can be a daunting task . Without tried-and-true guidance from peers and partners , navigating consistent updates to safe and sanitary operational procedures while addressing long-standing industry issues can leave a spa director feeling overwhelmed , ill-equipped and burnt out .
This is where the ISPA Town Hall Series comes in . Back for 2021 , this monthly series of discussions from panels of industry experts is meant to equip ISPA members with the education they need to not only face obstacles with courage , but to conquer them through strategic action with proven success . Many ISPA members have already reaped the benefits of attending the June and July ISPA Town Hall sessions and begun to apply the lessons they ’ ve learned from pointed discussions on mask policies , scaled-back pandemic efforts , spa demand , talent recruitment and more . Town Hall discussion topics will continue to be chosen based on the most relevant and pressing issues facing ISPA members .
Attending the Town Hall sessions live comes with its fair share of perks . Live attendees can submit questions to an expert panel and receive thoughtful , strategic responses on the spot . As business owners and operators , ISPA ’ s Town Hall panelists have likely either experienced the issue in question or dealt with something similar , allowing them to provide sound guidance to attendees . Those who stay on the live session until the end are also
eligible to win an exciting sponsored giveaway from one of the two valued Town Hall session sponsors , without whom the series would not be possible .
Since many ISPA members are busy running their businesses during the day , it can be easy to miss the live Town Hall sessions . With this in mind , ISPA has released short clips from each Town Hall session on Instagram and Facebook featuring high points and valuable takeaways in a manner that can be quickly viewed by ISPA ’ s followers . Be sure to connect with ISPA on social media to get these quick clips added to your news feed for convenient viewing throughout the rest of the year as the Town Hall series continues through December . ■
Access past session recordings and register for upcoming ISPA Town Hall Series sessions at https :// experienceispa . com / events / ispa-town-hall-series .
10 PULSE ■ AUGUST 2021