Protect-ED Quick guide eSafety

Quick guide to the Office of the Children’s eSafety Commissioner What we do At the Office of the Children’s eSafety Commissioner (the Office) we: • deal with complaints about serious cyberbullying material affecting Australian children (under the age of 18) • investigate offensive or illegal online content, such as child sexual abuse material • provide online safety education and training, and undertake research. How we handle cyberbullying complaints The Office works with social media services to quickly remove serious cyberbullying material. The material generally needs to have been reported to the social media service first. The social media service has 48 hours to remove the material. If the material is not removed, it can be reported to the Office. We also work with schools, parents and others (such as police and the person responsible for the material) to address the underlying behaviour and any ongoing bullying. What type of complaints can we act on? The Office can act on complaints about cyberbullying material that seriously threatens, intimidates, harasses or humiliates an Australian child.