Quick guide to the Office of the
Children’s eSafety Commissioner
What we do
At the Office of the Children’s eSafety
Commissioner (the Office) we:
• deal with complaints about serious
cyberbullying material affecting Australian
children (under the age of 18)
• investigate offensive or illegal online content,
such as child sexual abuse material
• provide online safety education and training,
and undertake research.
How we handle cyberbullying
The Office works with social media services to
quickly remove serious cyberbullying material.
The material generally needs to have been
reported to the social media service first. The
social media service has 48 hours to remove the
material. If the material is not removed, it can be
reported to the Office.
We also work with schools, parents and others
(such as police and the person responsible for the
material) to address the underlying behaviour and
any ongoing bullying.
What type of complaints can we
The Office can act on complaints about
cyberbullying material that seriously threatens,
intimidates, harasses or humiliates an Australian