A phone call
gets you right
to the point.
It is the most
effective means
of communication.
opinion on the matter now, two hours
later (after already deciding) and he has
a valid point why you shouldn’t have
proceeded with your action? A little
too late to change your course, right?
Well, it would be good if everyone were
to maintain speaking over the phone
instead of online meeting software.
Ask questions about what you were
speaking about in random to random
participants. This may work, but it is
actually counterproductive.
Distractions, aplenty.
You would think I’m joking but
sometimes you may get distracted
or distract others with the sounds of
your neighbour’s rooster crowing,
or your dog barking at the next-door
neighbour’s cat. What about the times
where your children decide to fight
and make so much of noise that it is
heard from your work room? The most
common situation is the arrival of the
delivery guy. ‘Ding Dong’ the doorbell
goes off and you rush to pick up your
food that is being delivered to your
doorstep. You rush back to the Zoom
meeting only to have missed what your
GM was saying for the past 60 seconds
(that’s approximately 150 words). It
could have been something important
and it would be rude for you to ask him
to repeat himself because you needed
to excuse yourself.
Let’s look at this from a property
point of view. If you are interested in
purchasing a property that is priced at
half a million ringgit and you inquire the
assistance of several real estate agents.
One agent sends you a 3D 360 virtual
tour video of the property for you to
view while another agent invites you to
view the property at the site (of course
with proper social distancing measures
in place). Instead of walking with you,
he drives his car in front of yours and
speaks to you over the mobile as you
drive around the township, giving you
an actual feel of the development and
then proceeds to view of the actual
show unit from a distance. Who do
you think you would prefer to purchase
from?
We have to remember the fact that the
world has not changed. Norms have not
changed. It’s just a situational change
and normalisation will kick in as soon
as things are no longer as critical as it
currently is.
Charles Tan is founder of leading
independent property blog
kopiandproperty.com which has close
to 500,000 visits per year. In 2019, he
spoke in 52 public real estate events in
Malaysia and Singapore. His views and
articles have appeared in major media
offline and online.
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