Property Management Pamphlet Property Management Mailer Book | Page 9

VENDOR MANAGEMENT The relationship between management and the vendors that service the property is integral to the quality of service provided. While securing the best price is important, vendor management is not always about price. It is about trusting the vendor to provide the best service at the best price. It is about gaining the commitment of your vendors to assist and support the operation of the asset. When a vendor provides a service that is “key” to a building’s operation we invite them to strategize with us and tap into their expertise to give us a competitive edge on the service we provide. CBC provides recommendations and assistance in the selection and management of third party vendors. We require background checks for all janitorial and dayporter employees. CONSTRUCTION SUPERVISION We are happy to coordinate simple tenant improvements. However, we know our limitations. Poor management can delay projects and add layer of cost and confusion. We prefer to have large projects supervised by a General Contractor or Project Manager and are happy to provide referrals for larger projects of this nature. PROPERTY INSPECTIONS Property inspections are an important aspect of any asset services offering. We proactively conduct routine interior and exterior inspections of our clients’ properties in accordance with the terms of the management agreement. During inspections, our property management team notes preventative maintenance items and observes vendor performance, adjusting accordingly to preserve the daily functions and property aesthetics. Notes are then put into a punch list for remedy. WORK ORDERS It is our policy to provide prompt response to all work order requests. We also take pride in tracking and producing owner reports while taking the proper steps to make sure all of our vendors are licensed and insured. By doing this, we ensure the safety of tenants and preserve the property condition.