Property Hunter Magazine September Issue 2014 | Page 62

/// East Malaysia Property News Senior Lifestyle Given a Boost With Exclusive Retirement Resort “Our project will not only provide social support, but also have in place programs to encourage interaction and activity participation. Residents have the freedom of being as active or inactive as they want to be. “Cleaning and maintenance service is optional to allow for dispensing with the need for domestic helpers while the unique care and on-line medical record keeping systems allow residents the peace of mind that care is readily accessible if required,” he added. SARAWAK Meanwhile, company chairman John Chin observed that thanks to the miracle of modern medicine, most people now live a relatively long life and are experiencing that savings alone is not enough to sustain them for the rest of their lives. PROPERTY NEWS Keep track of the latest property and real estate news plus reviews in the property market in Sarawak Malaysia’s ever-aging population and increasing numbers give rise to one question: How will retirees manage to live on their own when the time comes? How to Distinguish Between Good and Bad Property Agents hiccups and you need their help, they are nowhere to be found. Some agents have obviously mastered the skills of playing a vanishing act. They disappear after pocketing their commission, leaving you alone to deal with difficult tenants, late payments, neighbors’ complaints, etc. After selling a property exclusively by a property agent, another agent would probably come and say, “What? Only RMXXX,XXX? I could have easily sold thirty to fifty thousand higher for you!” someone whom you can truly trust is beyond money. There are many agents and owners in this market who will do anything to sell properties at the top price. But how can you tell the good from the bad ones? Be aware that these transactions almost always come with special conditions — that is worth taking the risk. But even without any condition, to bag that extra tens of thousands from another offer. The peace of mind from engaging the service of 62 We all want to find a good property agent to represent us when we are renting, leasing, buying or selling our properties. Say ‘NO’ to a bad agent or illegal agent Bad property agents share similar attributes. Like bad boyfriends, they are a big disappointment. It is not uncommon to see them glorifying their past performance or exaggerating their experience in the industry. But when there are www.PropertyHunter.com.my Don’t pick an agent out of convenience. Don’t use anyone just because the person is a relative or an acquaintance. Don’t use anyone without strong recommendations from a reliable source. unreasonable offer just to close the deal; • Your agent always refers you to contact someone else when there is any undesirable task; or • Your agent presses you to do something that you don’t feel comfortable with. Qualities of good agents Always look out for the following qualities in property agents: 1. Passion: Possess a burning fire of enthusiasm even after many years in the industry. Forget about agents who don’t put your interests first. It’s time you looked for a new one when: 2. Experience/knowledge: Know current market trends, project details, market prices, etc. • Your agent knows no better than you about most of your property questions; 3. Negotiation skills: Act calmly and patiently. Target win-win for both parties. • Your agent keeps marketing to you specific projects that don’t meet your requirements; 4. Honesty: Never oversell. Tell both pros and cons and let you make your own decision. • Your agent asks you to compromise on an 5. Trustworthiness: Build trust by keeping their word. Deliver what they promise. 6. Reputation: It is easy to speak highly of themselves, but it is far better if former clients speak highly of them. A long-term relationship As an investor, it worth spending the time to find an agent that you can trust, someone that you can work with in the long run. When you are building your property portfolio, your agent can be your assistant or advisor to secure the good deals. When you need someone to manag e your properties, your agent is your indispensable partner to ensure that things run smoothly. Good property agents understand the fact that building a long-term relationship is far more valuable than getting the highest commission from a single deal. It is also the close partnership with clients that helps them ride though all the ups and downs in a property cycle. “Unlike the West, not only do we have to consider the taboo of a retirement home, ours is not a welfare system as the case with Australia or New Zealand. Such was the notion that gave way to Eden on the Park, a pilot integrated retirement resort that comes with luxury apartments, villas and agedcare facilities. Sustainability of such facilities is a question. Eden-on-the-Park is the first Integrated Senior Lifestyle and Care Residence Resort facility in Malaysia. It is the leading Integrated Senior Lifestyle brand developed on the 3R concept – Rest, Recreation and Rejuvenation and built around the 5S principles of Security, Safety, Support, Service and Sustainability. The Integrated Senior Lifestyle and Care Residence Resort are based on proven models in Australian and New Zealand. The facilities are designed to be age-friendly with amenities to encourage community living and social interaction for the active and healthy while also providing specialist nursing care for those who need it in an adjacent property within the same neighbourhood. The resort is going to be built by Sarawak Construction (1963) Sdn Bhd while aged-care facilities will be provided by Optimum-Eden Healthcare Sdn Bhd as a joint venture between Australia’s Melbourne-based Optimum Aged Care Systems and Eden on the Park. Project managing director Victor Fong told The Borneo Post that due to demographic changes and increasing mobility, social norms have changed in such a way that an increasing amount of those above 50 years old experience the ‘empty nest’ syndrome. “As more parents find themselves having to live alone – devoid of the care and support of the enlarged family – the need for such facilities for the elderly has become more acute. “We plan to revisit and re-address this cultural norm by studying what is available in more modern societies and adapting it to suit the cultural practises and non-welfare regime of our country,” said Fong. Eden on the Park sits on a 3.24 hectare (eightacre) site about 10 minutes away from the Kuching International Airport. It is a two-minute drive from the Sarawak General Hospital Specialist Centre and 10-minute walk from the Sarawak Club Golf Resort. The project boasts of 104 luxury apartments with 14 units of exclusive single storey villas for active senior living. “Eden on the Park’s unique financial architecture helps to address this issue as it enables the residents a carefree existence without the worry of long term maintenance commitments,” Chin highlighted. “The physical design also allows for downsizing and the flexibility of subletting part of the unit, if necessary.”  The site itself has a four acre reforested tropical rain forest with jogging tracks, an aesthetic lake, hobbyist garden, outdoor art studio and facilities designed to international standards in compliance with the Malaysian Private Healthcare Facilities and Services Act. “To add on to age-care facilities, Eden on the Park is also setting up the Eden Training Academy to train care givers for the community. The company is mindful of the fact that there is a shortage of qualified and trained care givers in the community capable of looking after not just senior citizens but also people, due to a result of either illness or accidents, end up needing long term care,” said Fong. Eden-on-the-Park is the Entry Point Project 17 (EPP17) for retirement village category under the National Key Economic Area (NKEA) Healthcare Sector and is keen to explore possibilities with potential partners to develop the senior lifestyle and aged care industry locally and within the Asian region. A separate care residence is also available with 72 suite rooms with a capacity of 143 beds for assisted living and acute care. Fong further enthused that correct branding is vital to alter existing mind-sets and kick-start the industry locally, hence introducing the ‘3R’ concept of ‘Rest-Recreation-Rejuvenation’ for the project. “We believe that state-of-the-art security systems and a design which is ‘aged’ friendly, easily accessible and able to respond to emergency situation is key. We plan to revisit and readdress this cultural norm by studying what is available in more modern societies and adapting it to suit the cultural practises and non-welfare regime of our country www.PropertyHunter.com.my 63