“ With labour shortages , price increases and product availability affecting suppliers literally day by day , it is becoming increasingly difficult for fitters to plan a week ’ s work , let alone a month or more ,” explains Rhonda Ridge , author of AdminBase . “ The best installers can hope for in the current climate is honesty and openness from suppliers . The more information they have and the quicker they have it , the more chance they have of being able to plan around the disruptions . Projects may still need to be delayed and timescales moved around , but |
if installers know what ’ s coming , they can be truthful with their customers and pre-warn them of any changes to the schedule .
“ This is where Admin- Base is giving installers a huge advantage . Our carefully designed installer management system holds records for each job a fitter has on their books and these records contain the detail of any materials ordered for that job , including supplier references . Having all this information in one place makes it much easier to chase orders with those suppliers . The records also contain order confirmations so installers can quickly see what
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should be on a supplier ’ s delivery before it arrives . Proactive installation companies can even produce summary reports that show what deliveries are expected so they can check in with suppliers on orders ahead of the delivery date . This same reporting facility can also be used to highlight items not received on any given order .
“ As well as keeping track of orders from suppliers , AdminBase is an essential tool for installation planning ,” continues Rhonda . “ The system can for example show in one view , all jobs that have every ordered item in stock and so are ready for installation .
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A second view can show all installations booked in for the following week , that don ’ t yet have all the necessary materials . Taking this one step further , all this information is fed into the appointments in the Installation Diary on the same system , so that an alert will pop up if a project is booked in and not all the materials have been received .”
Rhonda concludes : “ The system in its entirety removes hassle from installers , giving them more time to do what they do best and install home improvements .”
www . abinitiosoftware . co . uk
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