2 | SEPTEMBER 2020
News
Read online at www.proinstaller.co.uk
Story continued from the front page
Mhairi McDougall, Country Manager
UK and Ireland at Dakea, said: “Given the
unprecedented and uncertain times, we
wanted to do something that would support
installers and boost their reputation
in order to help them secure the work that
could just see them through this current
crisis.
“Reputation is the lifeblood of this
industry. If there’s no trust between
customers and builders then it makes the
interaction between the two much more
difficult. At Dakea, we think it’s important
to discuss issues like this in order to try
and find solutions to the problems that are
affecting installers and their businesses.”
New app designed to
solve installer issues
A new app has been launched
in order to solve specific
challenges that local
contractors and installers
face on a day-to-day basis.
NEW EUROCELL
BRANCH NOW OPEN
IN CHELTENHAM
Dakea discussed the survey’s findings
with a group of builders and installers to
see what they thought about the effect of
“cowboy builders” and the importance of
maintaining a good reputation.
Roofer Mark Trinder said: “A good
customer will talk a thousand words. All it
takes is one good job for a good customer
and you could end up with ten-fold jobs
out of it.”
Mark added: “There’s a reason good
tradespeople charge what they do. The
overheads are there for providing that
good job. If you go in, get whatever material
you can get and throw it in as quick
as possible then it can be done at a lower
cost but the quality is not going to be
there and that’s the fundamental of it all –
it’s the time taken to make sure that job is
perfect.”
Electrician Paul Barel said: “You get cowboys
in all trades. How do you find a good
roofer? A good plumber? A good electrician?
It’s word of mouth which means
more than anything.”
www.tradematters.co.uk
Dakea, the leading manufacturer of high-quality,
affordable roof windows that are built for the
trade, designed its PRO.App based on feedback from
tradespeople that they needed digital solutions which
would enable them to work more efficiently.
With time of the essence, especially right now
given the backlog of work created by the COVID-19
crisis and lockdown, tradespeople need to streamline
their working processes as much as possible.
To help achieve this, the Dakea PRO.app loyalty
program provides roof window installers with added
value during their working day thanks to the fact
that they can easily register for a 20-year warranty
and can redeem points for special rewards.
Installers will receive the above benefits simply by
scanning the QR code found on Dakea roof windows
while they work, significantly reducing the red tape
and hassle usually associated with applying for a
long-term guarantee.
In addition, by building up credits simply by doing
their job, installers can make their work go further.
The rewards available from the Dakea PRO.app are
also aimed at helping to support tradespeople with
their business, as users can exchange points to
receive workwear, kit and marketing materials in addition
to e-vouchers, hampers and electric goods.
www.tradematters.co.uk
Eurocell plc, the leading
provider of high quality, reliable
and value-for-money PVC-U
building products, has opened
its latest branch in Cheltenham.
The branch, which is situated at
the Kingsditch Trade Park offers
tradespeople and DIY-ers a onestop-shop
in which they can purchase
more than 10,000 building
products and PVC-U windows in
store.
Andy McDonnell, MD of Eurocell
Building Plastics, commented:
“We’re committed to supporting
installers with a nationwide
network of branches which
deliver value for money, expert
service and a fantastic range of
products. When you come into
the branch, you’ll see we’ve put
a massive amount of work into
making sure we have the right
products in stock, in the quantities
the trade need. Coupled with
our fantastic showroom displays
of ranges like Equinox, Composite
Doors and Bi-Fold Doors this
new branch shows our ambition
to deliver on that commitment.”
Eurocell offers customers the
opportunity to buy in-store and
take away, or buy online for
collection or direct delivery to
site. In addition, the new branch
delivers facias, soffits, guttering
and many more PVC-U solutions
to the wider Cheltenham and
Gloucestershire area. The branch
also features displays of some of
its most popular Made to Order
ranges.
The new branch is located
at Unit A3 Upperfield Lane,
Kingsditch Trade Park,
Cheltenham, GL51 9NY and
is open Monday – Friday
7:30am – 4pm and Saturday
8am – 12pm. Contact the
branch team by phone on
01242 474540 or by email at
[email protected]
ISSN 2633-8866
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Write to: Unit 2-3 Burleigh Court, Burleigh Street, Barnsley, S70 1XY
Tel: 01226 321 450 Fax: 01226 730 825 Email: [email protected]
Issue 90 | September 2020
www.proinstaller.co.uk
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